Return Policy
We hope you love your order! If you're not 100% satisfied, you can request a return within 15 days of delivery.
To return or exchange items in your order, just follow these easy steps:
1. Log in to your account and go to My Orders to find the correct order.
2. Click Quick Return, select the item(s) you wish to return, specify the reason, and then click Next Step.
3. Choose the refund method.
4. Choose the return method.
Once you submit the request, we will issue a return label for your item(s). The first return label is free for every order within 15 days of delivery.
Simply print the return label and attach it to your package. Then, drop off the package at your nearest UPS location.
To check the status of your refund, visit the Order Details page or check your email for notifications from Dressin.
Please ensure that your return package is postmarked within 7 days of the return request to avoid termination of the return. Note that the provided return label is only valid for shipments within the United States (excluding security-restricted areas like military bases).
Important Return Information
We refund any merchandise found to be in resalable condition that is received and processed, with a copy of your original invoice, at the address listed above within 15 days of delivery. If you are making a return after 15 days, your refund will be processed as a merchandise credit.
Products marked as final sale, custom-made, or personalized are not eligible for returns, exchanges, or alterations. Items under #DRESSINSALE and Exclusive Deal are also non-returnable. This does not apply to faulty, damaged, or misrepresented items.
Promotions, offers, and free items from qualifying purchases will be prorated and deducted from the refund amount.
For any concerns regarding returns, please make sure to reach out to our Customer Support within 180 days of purchase. They will be more than happy to assist you in resolving any issues.
To return or exchange items in your order, just follow these easy steps:
1. Log in to your account and go to My Orders to find the correct order.
2. Click Quick Return, select the item(s) you wish to return, specify the reason, and then click Next Step.
3. Choose the refund method.
4. Choose the return method.
Once you submit the request, we will issue a return label for your item(s). The first return label is free for every order within 15 days of delivery.
Simply print the return label and attach it to your package. Then, drop off the package at your nearest UPS location.
To check the status of your refund, visit the Order Details page or check your email for notifications from Dressin.
Please ensure that your return package is postmarked within 7 days of the return request to avoid termination of the return. Note that the provided return label is only valid for shipments within the United States (excluding security-restricted areas like military bases).
Important Return Information
We refund any merchandise found to be in resalable condition that is received and processed, with a copy of your original invoice, at the address listed above within 15 days of delivery. If you are making a return after 15 days, your refund will be processed as a merchandise credit.
Products marked as final sale, custom-made, or personalized are not eligible for returns, exchanges, or alterations. Items under #DRESSINSALE and Exclusive Deal are also non-returnable. This does not apply to faulty, damaged, or misrepresented items.
Promotions, offers, and free items from qualifying purchases will be prorated and deducted from the refund amount.
For any concerns regarding returns, please make sure to reach out to our Customer Support within 180 days of purchase. They will be more than happy to assist you in resolving any issues.
